# AI tools for customer research — compared

> Learn what customers really think. 7 AI and productivity tools, AI-powered and best known first, with what each does and whether it is free.

- [Qualtrics](https://suitly.si/tools/qualtrics) by Qualtrics (AI-powered) — Enterprise surveys and customer experience research Price: Free plan not confirmed; from their website.
- [Dovetail](https://suitly.si/tools/dovetail) by Dovetail (AI-powered) — Analyse interviews and feedback to find themes Price: Free plan (The free plan includes one channel, one project, basic AI chat, and basic AI summaries.); from their website.
- [SurveyMonkey](https://suitly.si/tools/surveymonkey) by SurveyMonkey — Create surveys and analyse the answers Price: Free plan (The Basic plan is free and allows you to view a limited number of responses per survey.); from their website.
- [UserTesting](https://suitly.si/tools/usertesting) by UserTesting — Watch real people use your product or site Price: Free trial (You can run a test for free now and receive a video of a real person reviewing your website, typically in less than an hour.); from their website.
- [CustomerInterviewAI](https://suitly.si/tools/customerinterviewai) by Surge Software (AI-powered) — Hear from real customers this week, with an AI interviewer Price: Free trial (Your first 3 months (90 days) are free with every feature included.); confirmed by the maker.
- [Maze](https://suitly.si/tools/maze) by Maze — Test designs and learn from users quickly Price: Free trial (The page offers a free trial to try Maze, but does not specify the duration or limits of the trial.); from their website.
- [Typeform](https://suitly.si/tools/typeform) by Typeform — Friendly forms and surveys people enjoy filling Price: Free plan (The page mentions a Free plan that users can try before upgrading, though specific limits for the free tier are not detailed in the provided text.); from their website.

Who looks for this: Teachers & schools, Marketing teams, IT & software teams, Any small business.
Page: https://suitly.si/needs/customer-research