# AI tools for customer support — compared

> Answer customers quickly, day and night. 9 AI and productivity tools, AI-powered and best known first, with what each does and whether it is free.

- [Freshdesk](https://suitly.si/tools/freshdesk) by Freshworks (AI-powered) — Help desk with ticketing, knowledge base and AI agents Price: Free trial (The 14-day free trial provides instant access to the Enterprise plan.); from their website.
- [Intercom](https://suitly.si/tools/intercom) by Intercom (AI-powered) — AI agent and help desk for chat-first support Price: Free trial (The free trial lasts 14 days, requires no credit card, and includes all features, Fin, and add-ons.); from their website.
- [Zendesk](https://suitly.si/tools/zendesk) by Zendesk (AI-powered) — Help desk for emails, chats and calls, plus a help center Price: Free trial (The page offers a free trial via the 'Try it for free' button, but does not specify the duration or limits of the trial.); from their website.
- [Gorgias](https://suitly.si/tools/gorgias) by Gorgias (AI-powered) — Help desk built for online stores Price: Free trial (The page offers a free trial for the Starter, Basic, and Pro plans, with some options requiring no credit card.); from their website.
- [CallAnswerDesk](https://suitly.si/tools/callanswerdesk) by Surge Software (AI-powered) — An AI receptionist that answers calls, books visits and takes messages Price: Free trial (Your first 3 months (90 days) are free with every feature included; test calls in the browser are free.); confirmed by the maker.
- [CustomerReplies](https://suitly.si/tools/customerreplies) by Surge Software (AI-powered) — Answer customer questions on your website and WhatsApp, day and night Price: Free trial (Your first 3 months (90 days) are free with every feature included.); confirmed by the maker.
- [Front](https://suitly.si/tools/front) by Front — Shared team inbox for email, SMS and chat Price: Free trial (The free 14-day trial offers all the features available in the Professional plan and does not require a credit card.); from their website.
- [Help Scout](https://suitly.si/tools/help-scout) by Help Scout — Shared inbox and help center that feels like email Price: Free plan (The Free plan includes 5 users, 1 Inbox, and 1 Docs site.); from their website.
- [HubSpot Service Hub](https://suitly.si/tools/hubspot-service-hub) by HubSpot — Help desk and knowledge base connected to HubSpot CRM Price: Free plan (Free tools for up to 2 users: live chat, basic bots, 1-to-1 email); from their website.

Who looks for this: Doctors & clinics, Shops & retail, Restaurants & food, Real estate, Sales teams, Customer support, Transport & logistics, IT & software teams, Any small business.
Page: https://suitly.si/needs/customer-support