# AI tools for help centre — compared

> Publish answers so customers help themselves. 7 AI and productivity tools, AI-powered and best known first, with what each does and whether it is free.

- [Freshdesk](https://suitly.si/tools/freshdesk) by Freshworks (AI-powered) — Help desk with ticketing, knowledge base and AI agents Price: Free trial (The 14-day free trial provides instant access to the Enterprise plan.); from their website.
- [Intercom](https://suitly.si/tools/intercom) by Intercom (AI-powered) — AI agent and help desk for chat-first support Price: Free trial (The free trial lasts 14 days, requires no credit card, and includes all features, Fin, and add-ons.); from their website.
- [Zendesk](https://suitly.si/tools/zendesk) by Zendesk (AI-powered) — Help desk for emails, chats and calls, plus a help center Price: Free trial (The page offers a free trial via the 'Try it for free' button, but does not specify the duration or limits of the trial.); from their website.
- [HelpCenterKit](https://suitly.si/tools/helpcenterkit) by Surge Software (AI-powered) — Publish a help center your customers can search and ask Price: Free trial (Your first 3 months (90 days) are free with every feature included.); confirmed by the maker.
- [Document360](https://suitly.si/tools/document360) by Kovai.co — Build a searchable help center and knowledge base Price: Free plan not confirmed; from their website.
- [Help Scout](https://suitly.si/tools/help-scout) by Help Scout — Shared inbox and help center that feels like email Price: Free plan (The Free plan includes 5 users, 1 Inbox, and 1 Docs site.); from their website.
- [HubSpot Service Hub](https://suitly.si/tools/hubspot-service-hub) by HubSpot — Help desk and knowledge base connected to HubSpot CRM Price: Free plan (Free tools for up to 2 users: live chat, basic bots, 1-to-1 email); from their website.

Who looks for this: Sales teams, Customer support, IT & software teams, Any small business.
Page: https://suitly.si/needs/help-center