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Freshdesk

AIFree trial

by Freshworks

Help desk with ticketing, knowledge base and AI agents

What it does

Customer support software from Freshworks. Handles tickets from email, chat and social, with a knowledge base.

  • Ticketing and automations
  • Knowledge base
  • Freddy AI agent

Price

Free trial. The 14-day free trial provides instant access to the Enterprise plan.

The cheapest paid plan is $19 /agent/month, billed annually.

From their website — their pricing page, checked 2026-11-04

Good for
Customer support, Help centre
Who uses it
Customer support, Any small business
Where
Everywhere
Visit FreshdeskFrom their website

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