# Help Scout

> Shared inbox and help center that feels like email

By Help Scout — https://www.helpscout.com. Listed on Suitly: https://suitly.si/tools/help-scout

## What it does
Help desk built around a shared inbox. Includes a knowledge base and live chat widget.
- Shared inbox
- Docs knowledge base
- Beacon chat widget

## Price
Free plan. The Free plan includes 5 users, 1 Inbox, and 1 Docs site. The cheapest paid plan is Standard at $25 per user/mo.
Source: from their website (https://www.helpscout.com/pricing/, checked 2026-11-04).

## Good for
- Jobs: Customer support, Help centre
- People: Customer support, Any small business
- AI-powered: no
- Where: Everywhere
- Languages: en