by Freshworks
Help desk with ticketing, knowledge base and AI agents
The 14-day free trial provides instant access to the Enterprise plan.
From their website
Help Scout
Free planby Help Scout
Shared inbox and help center that feels like email
What it does
Help desk built around a shared inbox. Includes a knowledge base and live chat widget.
- Shared inbox
- Docs knowledge base
- Beacon chat widget
Price
Free plan. The Free plan includes 5 users, 1 Inbox, and 1 Docs site.
The cheapest paid plan is Standard at $25 per user/mo.
From their website — their pricing page, checked 2026-11-04
- Good for
- Customer support, Help centre
- Who uses it
- Customer support, Any small business
- Where
- Everywhere
Visit Help ScoutFrom their website
Built this tool? Claim it — free
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